STORE POLICY

Customer Care
Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

 
Custom and personalized orders

Please contact me with any custom order ideas! Drop me a line and let's see what we can spark together.

Customs and import taxes

I currently am not equipped to ship internationally. If there's something that really strikes your fancy,

please let me know and I'll try to make it happen.

Buyers are responsible for any customs and import taxes that may apply.

I'm not responsible for delays due to customs.

I gladly accept returns, exchanges, and cancellations

Contact me within: 5 days of delivery

Ship items back within: 14 days of delivery

Request a cancellation within: 12 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Perishable products (like food or flowers)

  • Digital downloads

 
Conditions of return

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Questions about your order? Please contact me if you have any problems with your order.

Privacy & Safety
What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.


We collect such Non-personal and Personal Information for the following purposes:
  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Payment Methods

Credit / Debit Cards

PAYPAL

Square

Offline Payments